Unlocking Global eCommerce: Insights and Solutions from Airwallex Study image

Unlocking Global eCommerce: Insights and Solutions from Airwallex Study

Exploring cross-border eCommerce trends and strategies for global success, Airwallex's study highlights consumer preferences, merchant opportunities, and payment solutions.

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Posted byAirwallex
onFriday 22 March 2024

Exploring Cross-Border eCommerce Trends

In a recent study conducted by Airwallex in collaboration with Edgar, Dunn & Company, insights from over 3,000 consumers and interviews with merchants across various global markets were gathered to understand trends in cross-border eCommerce.

Key Findings:

  • Opportunity: Cross-border eCommerce presents a significant opportunity for merchants globally.

  • Consumer Intentions: 54% of consumers plan to increase purchases from international merchants in 2024.

  • Trust: 61% of consumers perceive overseas merchants as trustworthy, indicating growing confidence in global transactions.

  • Payment Preferences: 77% of consumers are likely to abandon their carts if preferred payment methods are unavailable, emphasizing the importance of aligning with global payment preferences.

Business Insights:

  • Global Demand: Discover strategies to tap into the growing demand for cross-border eCommerce.

  • Consumer Trust: Learn from leading merchants on how to enhance consumer trust in overseas transactions.

  • Payment Optimization: Adapt payment processes to evolving preferences to improve checkout success rates.

How Airwallex Can Help:

  • Global Payment Solutions: Airwallex offers a range of payment solutions tailored for global businesses.

  • Fraud Prevention: Utilize Airwallex's fraud detection and dispute management system to enhance payment security.

  • Currency Management: Manage multiple currencies efficiently with Airwallex's Global Accounts and currency management tools.

In summary, the study sheds light on cross-border eCommerce trends, providing actionable insights and solutions for businesses aiming to succeed in the global marketplace.

Download the report now

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