CustomerSure

Customer feedback simplified. CustomerSure automatically checks for satisfaction when you send out invoices from Xero.

A customer-centric feedback process is the single best investment you can make in improving customer satisfaction. CustomerSure is the best way to run a customer-centric feedback process – making it easy to ask the right questions at the right time, and most importantly, follow up.

CustomerSure customer feedback software helps you gather insights, communicate them across your business, and use them to drive real change.

With our award-winning customer feedback software you can:

• Measure and improve Net Promoter Score, CSAT & Customer Effort Score

• Demonstrate the impact of customer experience projects

• Improve customer loyalty and retention

• Identify efficiencies and process improvements

• Improve call quality and first contact resolution

• Develop your team’s performance and customer focus 

CustomerSure software is transforming our organisation. Easy to use, a great customer experience and real time results, presented beautifully that we can action immediately.